Custom orders are quoted based on product, quantity, materials, and design. We confirm pricing and payment terms before production.
When does production begin?
We confirm timelines for each order after reviewing quantities, product specifications, and design approval. Production begins once details are finalized.
Can I change an approved design?
Please review artwork, sizing, and product details carefully before approving production. Changes after approval may affect timing or cost.
How does shipping work?
Shipping options, costs, and estimated delivery times depend on destination and order size. We confirm arrangements before dispatch.
What if there’s an order issue?
Because products are made to order, contact us promptly about defects or order concerns. We’ll review the details and discuss next steps.